Terms & Conditions

📜 Terms & Conditions

Effective Date: 15 July 2025
Business Name: Lucy Aves Cleaning Services
Website: www.lucyavescleaningservices.co.uk

1. Introduction

Welcome to our website. By accessing or using this site, you agree to comply with and be bound by the following terms and conditions. If you disagree with any part of these terms, please do not use our website.

2. Services

We provide professional cleaning services as described on our website. All bookings are subject to availability and confirmation.

3. Booking & Cancellations

You may book our services via our website, email, or phone.

We require at least 3 days notice for cancellations or changes.

Late cancellations may incur a fee.

4. Pricing & Payment

Prices for services are communicated during quote prior to booking.

Payment is due upon completion of the service, unless otherwise agreed.

We accept bank transfers and cash

5. Customer Responsibilities

Customers are responsible for:

Providing accurate booking details

Ensuring safe access to the property

Securing pets and valuables

We reserve the right to refuse or cancel services if safety concerns are present.

6. Liability

We take all reasonable care when providing services. However, we are not liable for:

Pre-existing damage

Items not disclosed as fragile or high-value

Incidents caused by inaccurate information

Our liability is limited to the total amount paid for the service in question.

7. Intellectual Property

All content on this website, including text, graphics, logos, and images, is the property of Lucy Aves Cleaning Services and is protected by copyright laws. You may not copy or reproduce content without our written consent.

8. Links to Other Websites

Our website may contain links to third-party websites. We are not responsible for the content or privacy practices of these websites.

9. Changes to Terms

We may update these Terms & Conditions from time to time. Changes will be posted on this page with a revised "Effective Date."

10. Governing Law

These terms are governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the UK courts.

11. Contact Us

If you have any questions about these Terms & Conditions, contact: Lucy Aves Cleaning Services
Email: Lucy.avescleaningservices@gmail.com